Quality statement

Aditro’s responsibility is to ensure that through established standards and measurements the level of quality at Aditro matches or exceeds our customers’ expectations.

Methods for Quality Assurance

Aditro uses a number of quality assurance procedures on different operations in the organization. To secure the high quality services, Aditro has an organisational unit to develop and maintain the control objectives and facilitate internal and external audits. Aditro organisation is never giving up the quest for better solutions and streamlined processes to fulfil our customers’ needs. Aditro is organised to deliver high quality services.

To fulfil quality requirements in business Aditro performs:

• Quality controls and audits (SAS70, ISAE3402 type II)
• Continuous best practice improvements to the IT service management so that those comply with business needs, giving common unified terminology and  definitions as well as clear defined interfaces both internal and towards customers (ITIL)
• Practical project steering for actively planning and managing projects
• Planned software testing with active steering
• Software development using defined iterative software development process
• Continuous software development process improvement activities

Personnel

All employees at Aditro are engaged in our performance management process with the purpose to make our business planning come alive in their daily work through individual commitment to overall plans and annual business & development targets.

Aditro develops quality awareness through process improvements, training, measurements and development of our employees.

Quality training is a part of employee initiation procedure. Aditro managers are responsible for ensuring that their employees receive proper quality training.